Shipping Details

Last updated: July 27, 2026

At solequin.store, we strive to deliver your order as quickly and safely as possible. Please read our shipping information below.

1. Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

You will receive a confirmation email with tracking information once your order has been shipped.

2. Shipping Methods & Estimated Delivery Times

Shipping Method	Estimated Delivery	Cost
Standard Shipping	5–10 business days	Calculated at checkout
Express Shipping	2–5 business days	Calculated at checkout
International Shipping	10–21 business days	Calculated at checkout

3. Free Shipping

We offer free standard shipping on orders over a certain amount. The free shipping threshold will be displayed at checkout.

4. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your package through the carrier's website. Please allow up to 24 hours for tracking information to become active.

5. International Shipping

We ship to many countries worldwide. Please note that international orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in our shipping fees.

6. Shipping Delays

While we do our best to ensure timely delivery, shipping times may be affected by factors outside our control, including weather conditions, carrier delays, customs processing, or public holidays. We appreciate your patience in such situations.

7. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately at support@solequin.store. We will work with the carrier to resolve the issue as quickly as possible.

8. Incorrect Address

Please ensure your shipping address is correct before placing your order. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us at support@solequin.store immediately after placing your order.

9. Contact Us

For any shipping-related questions, please don't hesitate to reach out to us at support@solequin.store. We're here to help!